This could mean a variety of things, because we are a pre-loved shop, this could mean that a bag was previously restored from another vendor or restored through our Luxe Bag Spa. If it was through our bag spa, it may have been cleaned, moisturized, had colour touch-ups, gold re-plating or any service we provide. If you would like further clarification as to what was done to the bag, please ask us! If the bag was restored from a previous company, unfortunately we have no way of knowing exactly what was done.
Absolutely! We recommend that you send us a few photos of your item and a description of the areas needing repair using this form so we can provide an initial assessment and price range for the repairs needed.
The spa service does not make your bag indestructible, after so until you scuff, scratch or stain your bag again. The finishes applied will age similarly to how the leather did originally. You can extend the life of your handbag with careful carrying and proper storage.
We can dye your handbag to a different colour however we do not recommend it at all because it will alter the authenticity of your item and will be high maintenance after. In addition, if you were to scuff the exterior the original colour underneath would come through.
Unfortunately, Luxe Bag Spa cannot appraise handbags for sale, however our sister company Luxe Du Jour can provide you with a quote before or after spa if you’d like to list it for sale, and since we work in the same facility we can easily transfer the bag to them.